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Privacy Policy

Last updated: 3 April 2026

1. Introduction

ADE Marketing Solutions Sdn. Bhd. (SSM: 202301050210, hereinafter "ADE Marketing", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ademarketing.my and use our services.

Our registered address is A4-2-7, Solaris Dutamas, No. 1, Jalan Dutamas 1, 50480 Kuala Lumpur, Malaysia. For any privacy-related enquiries, please contact us at hello@ademarketing.my.

2. Information We Collect

We may collect the following categories of personal data:

2.1 Information You Provide

  • Contact Information: Name, email address, phone number, company name, and website URL when you submit a contact form, request an audit, or sign up for our services.
  • Business Information: Details about your business, industry, services, and marketing goals provided during consultations or onboarding.
  • Payment Information: Billing details processed through our secure third-party payment providers. We do not store credit card numbers on our servers.
  • Communications: Content of emails, messages, and other communications you send to us.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, time spent on site, referral sources, browser type, operating system, and device information.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behaviour. See Section 7 for details.
  • Analytics Data: Data collected through Google Analytics and Google Tag Manager to understand website performance and user behaviour.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our search marketing services (SEO, SEM, GEO)
  • To respond to your enquiries, contact form submissions, and audit requests
  • To send you project updates, reports, and service-related communications
  • To process payments and manage billing for our services
  • To analyse website traffic and usage patterns to improve our website and services
  • To comply with legal obligations and protect our rights
  • To send marketing communications (only with your explicit consent, and you may opt out at any time)

4. How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

  • Service Providers: We share data with trusted third-party providers who assist in operating our website, conducting business, or servicing you (e.g., hosting providers, analytics services, payment processors).
  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 24 months. Client project data is retained for the duration of the service agreement plus 12 months. Analytics data is retained in accordance with Google Analytics' data retention settings.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server hosting, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Types of cookies we use include:

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Used via Google Analytics and Google Tag Manager to understand how visitors interact with our website.
  • Marketing Cookies: Used to track visitors across websites for the purpose of displaying relevant advertisements.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

8. Your Rights

Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have the following rights:

  • Right of Access: You may request access to the personal data we hold about you.
  • Right of Correction: You may request correction of inaccurate or incomplete personal data.
  • Right to Withdraw Consent: You may withdraw your consent for us to process your personal data at any time.
  • Right to Limit Processing: You may request that we limit the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at hello@ademarketing.my. We will respond to your request within 21 days.

9. Third-Party Links

Our website may contain links to third-party websites, including our SaaS products (Agility Writer, BrandPeek, LocusPilot, EMDStriker) and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party website you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ADE Marketing Solutions Sdn. Bhd.
A4-2-7, Solaris Dutamas, No. 1, Jalan Dutamas 1
50480 Kuala Lumpur, Malaysia
Email: hello@ademarketing.my
Phone: 016-699 9355